Assistant Manager - Operations (US Inbound)
5-8 Years Relevant Experience
Graduate/ Under Graduate
- Responsible for performance management of the allocated span.
- Meeting the C-sat & targets given..
- Identify, facilitate & implement process improvement ideas..
- Maintaining effective communication with the client & management.
- Excellent Communication Skills
- Minimum experience of 4 years of experience in team handling
- Experience in international voice process
- Experience in technical sales process preferred.
- Should possess team management and motivational skills.
You should apply if
- Completed 18 years
- Graduate/Undergraduate/BE etc. (No specific qualification required)
- Enjoy solving problems (and are good at it!)
- Passionate about technology (hardware, software, computers, gadgets)
- Love to fix technical issues of the customers with a smile.
- Have good oral/written communication skills
- Innately curious, and take time out to keep up with industry trends
Perks and Benefits
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