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This is basically one diagram or a mix of several diagrams that tracks the journey of a customer, from pre-sales to post-sales experiences. It maps, every step of the pre as well as the post-sales journey, which also involves customer service.
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TBharat Sanchar Nigam Limited (BSNL) started its operation and installed Quality Telecom in the nation.
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Go4customer helped us increase our topline numbers with an effective outbound telemarketing program. Their highly motivated team with a focused strategy helped us achieve our sales and revenue targets with ease. We highly recommend their services
It was a pleasure working with Go4customer. Their customer survey service helped us gain insight of customers’ expectations and preferences. Really appreciate the work done.
Go4customer has done what no other telemarketing service provider has ever done. It has helped us build our brand image and propelled our sales. Thank you team for making us emerge as conqueror.
Till the time we outsourced our toll free services to Go4customers, we never imagined how positively it could help us acquire new clients and help our business grow. Thank you, team for making our business a huge success.
After availing Go4customer’s 24*7 order taking service, we saw a steep surge in our sales. Their pro-active executives seized every single opportunity of sale. Thanks to this efficient team, our sales has increased manifold.
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The Economic Times Promising Brands 2021
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