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Order Taking Services

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Never miss a call from customers. Never let a business opportunity go in vain

When customers contact your business to place an order, it is undeniably a golden opportunity to express them how much you value their patronage. If these calls are routed to automated answering machines, or if these calls go unanswered, then your business is at the verge of ruining its image. That highlights the significance of ensuring value-driven order booking provision in business. If your business firm lacks efficiency and competency to ensure the same, then you must acquire order taking call centre services from Go4customer.

Go4customer has extended industry-wide experience in handling, managing, and monitoring order processing services of global clientele. Our order taking services have helped businesses realise their sales objectives competently. We can proficiently handle, manage and monitor all the functions related to order entry, order processing, and order cancellation. Equipped with fully web-integrated tools and having in-depth order processing and tracking insights, Go4customer promises to help you maintain a seamless sales channel and unblemished customer support that can help you capitalise on every sales opportunity.

Start offshoring your order taking services to Go4customer to let your business achieve new heights of success.

Benefits of our Order Taking Services

  • Accurate, precise and thorough order capture.
  • Immaculate order entry and processing process.
  • Efficient monitoring of order entry, processing, and fulfilment service.
  • Decreased waiting times and average call duration.
  • Proficient order tracking and delivery status.
  • Uninterrupted support provisions.
  • Increased customer satisfaction and customer delight.
  • Enhanced revenues through cross-selling and up-selling services.
  • Exceptional ability to handle a high volume of phone traffic.
  • State-of-the-art office infrastructure.

Our Key differentiators

Talented resource pool

Go4customer employs proficient marketing professionals who can value each call as a sales opportunity. These professionals leave no stone unturned to improve the sales graph of clients.

Web-integrated solution

Go4customer offers a web-integrated solution in order to streamline the sales and fulfilment channels. This also ensures immaculate monitoring of order processing and order tracking, which is a success-driven sales strategy.

Scripted up-sell and cross-sell techniques

Our professionals follow well-scripted up-sell and cross-sell techniques to help clients make the most of each sales opportunity. This helps clients in promoting their diverse range of offerings in an adept manner.

Customisable plans

Go4customer offers customisable and flexible solutions, which help clients in meeting their unique business objectives easily. Importantly, you can modify our scope of services as per your dynamic business needs whenever the situation demands the same.

Extensive process specific training sessions

We train our professionals extensively to help them develop deep insights on process specific requirements, which further paves ways for excellent order entry, processing, and fulfilment. As a positive consequence, customer relationships get bolstered.

FAQ support

Our professionals timely update and modify FAQ scripts in order to offer first contact resolution to customers. We are proficient in handling all the front-line customer queries and securing high customer satisfaction.

Why businesses should outsource order taking services?

In today’s highly digitalized business world, customers can explore various products and services that best suit their needs. Before, investing in diverse business offerings or placing an order, millennial customers prefer to develop insightful conversations with company representatives from the confines of their home, at a time of their choice. Therefore, companies employ knowledgeable and proficient sales representatives to render uninterrupted services to customers through telephone. To make this sales specific function more proficient, most businesses prefer to avail professional order taking call centre services.

Performing, managing, and monitoring all the functions related to order entry, processing, and fulfilment is a cumbersome task, and businesses often lack competency, acumen, and skills to ensure all those in as cost-effective manner as possible. Moreover, it is not a cost-efficient business approach as it requires huge operational and infrastructural investments. On the other hand, partnering a professional BPO service provider in this industry helps businesses in accomplishing all the functions related to order entry, processing, and fulfilment competently and cost-efficiently.

Therefore, businesses must not let inept order taking services spoil the sales opportunities coming their way, and should willingly avail outsourced solutions from a trusted name. At Go4customer, we are committed to helping you streamline your sales channel, without being concerned about your operational and infrastructural expenditures. Our order taking call centre services can bring comprehensive success to your sales strategy and customer service approach.

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  • Testimonial TopGo4customer helped us increase our topline numbers with an effective outbound telemarketing program. Their highly motivated team with a focused strategy helped us achieve our sales and revenue targets with ease. We highly recommend their servicesTestimonial Bottom

    George Simpson
  • Testimonial TopIt was a pleasure working with Go4customer. Their customer survey service helped us gain insight of customers’ expectations and preferences. Really appreciate the work done.Testimonial Bottom

    Timothy S. Williams
  • Testimonial TopGo4customer has done what no other telemarketing service provider has ever done. It has helped us build our brand image and propelled our sales. Thank you team for making us emerge as conqueror.Testimonial Bottom

    Karl Zimmerman
  • Testimonial TopTill the time we outsourced our toll free services to Go4customers, we never imagined how positively it could help us acquire new clients and help our business grow. Thank you, team for making our business a huge success. Testimonial Bottom

    Brandon Cook Jr.
  • Testimonial TopAfter availing Go4customer’s 24*7 order taking service, we saw a steep surge in our sales. Their pro-active executives seized every single opportunity of sale. Thanks to this efficient team, our sales has increased manifold.Testimonial Bottom

    Trish Bryant