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Go4customer – Call Centre Blogs

How can a Live Call Answering Service Benefit your Growing Company

Posted by Taniya arya on Dec 09, 2016 12:22:11 pm
Answering-service-for-small-business

Have you ever pondered about switching to a live call answering service to deliver quality support to your customers? When your company is experiencing a high influx of customer calls because of increased business functions, it’s crucial to make sure that you are performing well across all business operations. To overcome such problem, hiring a live telephone answering service to handle overflow of customer calls can be the perfec... Read more>>

Top Five Call Answering Tips to Deal with Angry Customers

Posted by Taniya arya on Nov 17, 2016 12:15:22 pm
Answering service companies

Angry customers are, unfortunately, a part of the business life. The way you answer a disgruntled customer will determine whether he goes on to explain his experience to all his friends and relatives that how terrible your service is or instead rave about your unrivalled customer service. When it comes to customer support, bad experience spread faster than good. Thus, ensuring that each customer hangs up happily is the topmost priority ... Read more>>

Automate Telephone Answering Services For Better Customer Experience

Posted by Taniya arya on Sep 29, 2016 05:50:28 pm
Telephone answering service

Today, every business pioneer is looking forward to outreach a new customer base to thrive in this stiff competition. Not attending a customer call means losing a lucrative business deal. In fact, the major setback for your company is when you fail to answer the queries of your customers in the right manner. Herein, telephone answering service plays a pivotal role in achieving the utmost customer satisfaction level. A customer today ... Read more>>

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