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Go4customer – Call Centre Blogs

3 tips to brush-up cold-calling aptitudes to accomplish prodigious appointment -setting

Posted by Kavita Deuri on Sep 13, 2017 01:04:26 pm
outbound call centre

In this heavily legislated market competition, companies must appoint suave and eloquent representatives to represent their brand. However, if the representatives are not given a single chance to gamble on their sales and meet the prospects than their potent qualities are likely to spout the stream of abatement. Therefore, it is significant for every company to streamline their business ethics and dispense the quality amount of time to ... Read more>>

Four Must-Have Software For Every Outbound Call Centre

Posted by Kavita Deuri on Jul 03, 2017 10:47:05 am
outbound call centres

Efficient outbound call centre service is a crucial factor for any business initiative. Having a call centre that provides outbound calling solutions will confirm well-off sales call, high-quality follow-up customer leads, active customer service, and efficient performance in the marketing field. Providing excellent outbound service will guide your company or business to unprecedented success. However, sustaining and constructing an in-... Read more>>

Three Lead Generation Approaches that Help Business Make the Difference

Posted by Priyanka Thakur on Jun 14, 2017 06:15:07 pm
outbound call centre

Outsourcing is not a new phenomenon. Organisations have been subcontracting its business process and availing services of outsourced call centres to increase the overall efficiency of the business. Initially, outsourcing became popular due to its ability to bring down the cost of operations dramatically. Organisations outsourced their business functions to outbound and inbound call centres to get the work accomplished at reduced costs. ... Read more>>

Why Outsourcing Technical Support Makes Sense?

Posted by Priyanka Thakur on May 08, 2017 11:08:49 am
outbound call centre

With the changing dynamics of customer behaviour and the ever-increasing demand for after-sales support driving customer engagement, a high level of technical support becomes an important and integral part of any commerce ecosystem. While the product (hardware or software) you offer may be top notch, your customers will always look at the technical support aspect while making a purchase decision. The kind of technical support that your ... Read more>>

Customer Service–The Key to Your Business Growth

Posted by Priyanka Thakur on Apr 10, 2017 12:03:58 pm
outbound-call-centres

It is safe to say that today’s business world is customer-driven. The new-age customers are more learned and informed than those of twentieth-century who would seldom consider customer reviews, compare prices and evaluate exaggerated claims when it came to buying products. Today, customers have become demanding and commanding. They want products and services worth the time and resource that they are putting in to acquire them. Thi... Read more>>

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