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Go4customer – Call Centre Blogs

Reasons For Growing Adoption Of Cloud Technology By Call Centres

Posted by Taniya arya on Sep 19, 2016 05:41:03 pm
outbound call centre

Shifting from legacy infrastructure to innovative cloud technology is a new means of driving innovation which allows organisations to focus on core business activities rather than building server rooms or stacks. This advanced technology removes the burden of managing complex telephony networks & infrastructure, thereby freeing you up to look after what matters most to call centres - customers.   Just as Siri and Google voice &m... Read more>>

Top Three Lessons From Pokémon Go For Businesses

Posted by Taniya arya on Sep 12, 2016 05:55:57 pm
Call centre outsourcing

By now you have probably heard about Pokémon GO, the free-to-play, location-based augmented reality game developed by Niantic Inc. This innovative mobile app has taken the world by storm. With its augment reality (AR) platform, Pokémons have been appearing everywhere all across the globe from rivers and puddles to restrooms of colleges, and users of the app have spent their maximum time in catching Pokémon and train... Read more>>

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