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Go4customer – Call Centre Blogs

Incentive Plans to Augment Employee Performance!

Posted by Prachi Priya on Jul 14, 2020 04:05:26 pm
incentive plan

Augmenting employee performance is the biggest task for any company. To improve performance, boosting the employees’ morale is significant. When the employees stay happy and satisfied, they tend to augment customer support service, lead generation services, and other responsibilities too. However, how can companies augment employee performance? The answer is “An Incentive Plan”!   What is an incentive... Read more>>

Why Remote Call Centres are the Next Big Thing!

Posted by Prachi Priya on Jul 02, 2020 11:23:30 am
remote call centre

Customer service has always been supreme for all companies and so it is for call centres. Small and even big firms outsource their customer support to an outsourced call centre firm, as they want an experienced partner to take care of the business responsibilities. Call centre outsourcing is not new and companies have always been outsourcing their secondary business functions to an external partner so that experts handle the same kee... Read more>>

How Can Recognised Call Centres in UK Render Staggering Services?

Posted by Rahul Garg on Aug 17, 2019 03:32:09 pm
call-centre-in-uk

In this day and age, giving proper attention to noncore business functions is as important as staying focussed on core competencies, because you cannot thrive by only staying focussed on core business activities. By and large, it is significant to handle call centre functions properly as that’s how you can maintain the customer base for a long haul. Customers vexed with product/service-related issues always expect two things fr... Read more>>

Want to give Exhilarating Customer Service Experience? Follow these tips!!

Posted by Rahul Garg on Feb 27, 2019 11:25:15 am
Exhilarating-Customer-Service-Experience

There was a time when offering a good product at a nominal rate was enough to keep existing customers happy. Nowadays, however, the situation has turned on its head as modern customers want reliable products at an affordable price and superb support service. This signifies that customer service cannot be put on the back burner any longer. So, it is clear that businesses must offer support service in such a way that exceeds all custom... Read more>>

6 Crucial Reasons to Avoid Mismanagement of Risk

Posted by Sakshi Srivastava on Dec 06, 2017 02:25:00 pm
Telemarketing

Business organisations are known for accepting and managing risks. With increasing digitisation and competitiveness in the global market, the frequency of occurring risk has tremendously increased.  Today business entrepreneurs are ready to take risks if in return they are getting the most loyal customers with high revenue rates. But this is not as attractive as it sounds. Taking risks and managing it successfully requires a high l... Read more>>

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