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Go4customer – Call Centre Blogs

How Seo and Digital Marketing Can Help to Boost your Call Centre Business?

Posted by Guest Author on Dec 30, 2019 12:13:12 pm
how-seo-and-digital-marketing-

Nowadays, Digital Marketing has become the modern way to boost your business (call centre). With the evolving technologies and modern changes, small and medium-sized businesses are using numbers of digital marketing and SEO techniques to keep up. Digital Marketing can boost any business whether it is Shopping websites or a Call Centre. The main and most important fact to boost any business is to attract the target audience online to ... Read more>>

Google EAT Update: What does it mean to the Market!

Posted by Prachi Priya on Dec 10, 2019 03:54:14 pm
Google-EAT-update

In today’s digitalized era, every business is online trying to rank itself with the best SEO (Search Engine Optimization) strategy. Nevertheless, the recent update by Google shook the web with several updates in algorithms. Google updated its Search Quality Rating Guidelines with E-A-T! These three letters seem to be the biggest buzz these days for the SEO and content writing field. Well, let’s understand it better: ... Read more>>

Perks Call Centres bring to your E-Commerce Business

Posted by Prachi Priya on Dec 05, 2019 05:59:54 pm
Perks Call Centres bring to your E-Commerce Business

Decades ago, nobody dreamt that online shopping would be the reason for the rise of the E-Commerce industry. Today, online shopping has simplified things for the user making everything available at the fingertips of individuals. I remember the time when I used to visit several stores with my mother to get a perfect dress! Now, time has transformed into searching several brands and stores online. With all such perks that the e-comm... Read more>>

Top 5 Call Centre Best Practices

Posted by Rahul Garg on Jun 04, 2019 05:43:30 pm
Call-Centre-Best-Practices

In this day and age, for businesses, giving proper attention to noncore business functions is equally important, comparing with core competencies. Specifically, call centre operations should be handled with proper care because that’s how you can maintain your customer base for ages. When a customer, who is upset and seeking reliable solutions to product-related issues, calls a company, only two things are expected — &lsqu... Read more>>

What is the difference between Call Centre and BPO?

Posted by Rahul Garg on May 22, 2019 03:40:42 pm
Callcentre-VS-BPO

To run a business smoothly, it is significant to handle both its core and noncore functions properly. Doing so simultaneously, however, isn’t as easy as it sounds. Thus, the need for a call centre outsourcing company takes place. Usually, people believe that BPO meaning is similar to the call centre one. But this isn’t correct by any means. Indeed, both BPO and call centre are connected to each other, but they share some ... Read more>>

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