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Wouldn’t you like a partner by your business side who takes care of your secondary functions and paves way for efficient in-house performance? Well, in today’s revolutionizing era, where competition is increasing every day, companies have to struggle hard to keep their services satisfactory. Since customers have numerous options to switch to, thus avoiding any chance of customer dissatisfaction is indispensable. Once a cu... Read more>>
Who thought that a pandemic like Coronavirus would create crisis like situations around the world! Nobody ever imagined that businesses flourishing earlier would struggle to survive in the time to come. The most affected industry in this time is outsourcing companies that are facing various issues with massive lockdowns stretched over months around the globe. Since every BPO company operates manually in most states, thus conducting r... Read more>>
Work From Home had never been such a need until the COVID pandemic hit the world. The threat of Coronavirus compelled the IT firms to allow their employees to work from home. Many people were compelled to stay under quarantine even when they were daily wage earners and did not have work from home facility to earn their livelihood. Nevertheless, most of the companies today are online driven including BPO companies. With the emerging n... Read more>>
The coronavirus outbreak has disrupted many industries and contact centres are among the most affected businesses due to the pandemic. BPO companies provide support to the clients’ company to perform the business secondary functions efficiently. However, due to the pandemic, the BPO industry has faced a huge loss. The reason behind this is the in-efficiency of the contact centres to perform functions remotely! Several families ... Read more>>
Turning into a human tragedy, the Coronavirus outbreak has raised an alarm around the world. Affecting thousands of people, COVID-19 has affected the world’s economy too. Travel restrictions, quarantines, and social distancing have led to a downfall in business spending and the economy. People feel that the most affected business would be labor-intensive outsourced call centre companies, as they work with mass agents at job.... Read more>>
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