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Go4customer Blog

What is the Difference between Inbound and Outbound Call Centres?

Posted by Rahul Garg on Dec 14, 2018 12:28:42 pm
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Every company has a significant number of departments that interact with customers for different purposes. However, sometimes customers struggle while getting in touch with a company due to unavailability of representatives, which consequently, creat... Read more>>

Why shouldn’t Firms run a Pre-Employment Background Check by themselves?

Posted by Rahul Garg on Dec 13, 2018 10:53:46 am
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For any company, having a myriad of dexterous employees is vital because that’s the only way to increase the pace of business growth. It is so because diligent employees always push their limits while doing their work, which consequently, incre... Read more>>

6 Call Centre Best Practices You Must Adopt before it’s Too Late

Posted by Sukriti Saini on Jun 11, 2018 02:23:07 pm
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The call centre outsourcing industry is thriving more and more each day. There are ample of job opportunities for the public, partnership opportunities for the call centres and the competition is cut-throat. However, even when everything is in the fa... Read more>>

How can third party verification help companies authenticate customer data?

Posted by Kavita Deuri on Oct 24, 2017 01:16:52 pm
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A company that allocates their contact centre operations to an external vendor, or set up their contact centre establishments offshore, has grown in the marketable and industrial segment by hikes and limits. Outsourcing, the process of transferring c... Read more>>

Why there is a Need for Employment Verification Services

Posted by Taniya arya on Jun 30, 2016 03:36:13 pm
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As competition is growing in every sphere of the industry rightfromhealthcareunits to IT companies, it becomes very difficult for job aspirants to get the desired jobposition. This scenario impels many aspirants to choose wrong pathin augmenting thei... Read more>>

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