Irrespective of what products or services you promote, it is important as how you endorse them. With changing needs it is necessary that you improvise your business tactics. Improving the business ideas can be tough at times. Changing the overall str... Read more>>

The spectrum of outbound calling is crucially divided into the varied standard of services. Such as telemarketing services, appointment setting, verification, and survey made for organisations are to name some. However, our concern today is not about... Read more>>

Customer services are regarded to be quite a sensitive process. If ingrained in-house it hampers the core business process, if outsourced there is a pressure of ambiguity. Both ways the drawbacks are clear and precise. However, companies still prefer... Read more>>

The industry has witnessed a profound shift from predictable to unpredictable demand: from push to pull mechanism. It must be noted that markets have changed dramatically in recent times. The investment community is asking for much more differentiate... Read more>>

Call centres are a complex vertical. Understanding its dynamics and the process that goes into its successful functioning has often come across as a tedious task for most. Many academicians and industry experts have stressed on innovation as one of t... Read more>>