Every company has a significant number of departments that interact with customers for different purposes. However, sometimes customers struggle while getting in touch with a company due to unavailability of representatives, which consequently, creat... Read more>>

Do you know which factor can open the door of success for business owners? ‘High sales of products.’ To increase the sales of products, promotion is vital. Here, telemarketing comes to mind because it ensures better results without any hu... Read more>>

In the telemarketing world, a meaningful dialogue with prospects is everything. For this, it is paramount to have an automatic dialer system and a team of diligent telesales agents. Apart from these, there is one other thing that is vitally important... Read more>>

Success isn't something that will come walking to your door. Instead, you will require to put in great efforts to achieve it. So have you seen any business transforming into a market leader overnight? Probably not. If yes then I assume you kno... Read more>>

The industry is getting more competitive with each passing day. And businesses are constantly making efforts to serve their customers with multiple alluring offers. Therefore, it has become highly crucial for the telemarketing companies to keep yours... Read more>>

‘‘Work hard in silence, let your success be your noise.’’ - Frank Ocean In the business world, it is believed that hard work is the key that can help to fulfil your desires. In order to create a positive image of the bus... Read more>>

‘‘Never give up. Today is hard, tomorrow will be worse, but the day after tomorrow will be sunshine.’’ - Jack Ma Hard work and patience are the two major factors that can help to get the desired results. Telemarketing ob... Read more>>

You may have opened an outbound telemarketing company but the real struggle is never in opening a company but in running it. A company cannot thrive without a good team of employees. In the case of outbound telemarketing companies, you must have an e... Read more>>

The internet is a huge and intimidating place to be. Nowadays, it is inevitable for businesses to be on social media and have a website. The companies have to follow the notion be everywhere where your customers are. In fact, on the internet, there a... Read more>>

With the time, business owners have understood that it is significant to retain customers in order to survive the ongoing cutthroat competition. For the same reason, most of the companies drop the idea to run an in-house call centre and go for BPO fi... Read more>>

In a world which is swayed by the advertisement industry, it is easy for the companies to overlook the importance of telemarketing services. But the fact that outbound telemarketing services in UK can get more leads for your business and can help you... Read more>>

Sale processes are the elemental aspects that shape up the revenue stream of any business. So, when someone says that you need to outsource your sale process, the emergence of doubt is quite natural. How can you casually hand over the most impactful ... Read more>>

Today, promotion of product/service is done so aggressively that it can be seen in email, text, IM (instant messaging) and every dais that is available for the marketers. Platforms such as internet, radio, and TV are also utilized in abundance by the... Read more>>

Irrespective of what products or services you promote, it is important as how you endorse them. With changing needs it is necessary that you improvise your business tactics. Improving the business ideas can be tough at times. Changing the overall str... Read more>>

With digital awareness overpowering the human efforts, it is required to switch over to the new approaches in order to compete in the competitive market. A set of whole new tools and resources have entered into the system, making it easy for the newe... Read more>>

Call centres outsourcing has become more of a necessity and less of a luxury in today’s competitive business world. Irrespective of the size and nature of the company, businesses are looking for competent outsourcing units which hold the potent... Read more>>

With millions of people opting for “Do Not Disturb” service on their phones, many entities have assumed that the end of telemarketing is near. With the ever-increasing levels of competition, businesses had started relying heavily on telem... Read more>>

What do your customers get to hear when they call you? Have you deployed a receptionist to answer their queries or you provide them with the assistance of a 24 hour telephone answering service? It is known to all that the digital world has been very ... Read more>>

Telemarketing is a service that often implements the process of calling a list of contact numbers to preach product or make a relationship with the customer. This is known as outbound telemarketing services. If you have ever experienced a call from a... Read more>>

What does the future hold? Who knows? Are the bots taking over human or working alongside human to make the world a better place to live in? Well to answer this question we have to wait until the year 2049 or maybe more. However, there is a fear ... Read more>>

Every business desires to increase its customer base and revenues in order to grow the scale of operations in the coming times. But, this desire can manifest into a reality only if the company is being backed by supportive and loyal customers. In ord... Read more>>

The spectrum of outbound calling is crucially divided into the varied standard of services. Such as telemarketing services, appointment setting, verification, and survey made for organisations are to name some. However, our concern today is not about... Read more>>

Customer services are regarded to be quite a sensitive process. If ingrained in-house it hampers the core business process, if outsourced there is a pressure of ambiguity. Both ways the drawbacks are clear and precise. However, companies still prefer... Read more>>

The existence of the first contact centre dates back to late 20th century. Since then, the potential change in the technological era indulged with this industry has expanded beyond specific boundaries. According to various studies made by the industr... Read more>>

To stay ahead of the game, telesales service suppliers must acquire the customs and strategies of an evolving market plan which is critically important to win the fast-paced chances of success. Lagging behind in the market competition or losing favor... Read more>>

When it comes to business growth, customers are often considered as the key factor that helps determine the future of a business organisation. In this competitive marketplace, no business organisation can think to exist without customers. Businesses ... Read more>>

The digital revolution and improved customer engagement that the technology savvy world has been witnessing for the last two decades have changed the dynamics of how businesses operate globally. The introduction of social, mobile, analytics – t... Read more>>

The industry has witnessed a profound shift from predictable to unpredictable demand: from push to pull mechanism. It must be noted that markets have changed dramatically in recent times. The investment community is asking for much more differentiate... Read more>>

Call centres are a complex vertical. Understanding its dynamics and the process that goes into its successful functioning has often come across as a tedious task for most. Many academicians and industry experts have stressed on innovation as one of t... Read more>>

Customer-centricity is the key driving force behind outreaching wide audience and accelerating the momentum of generating sales. In the current times, customer expects multimodal forms of engagement with aid of mobile and digital channels. The transf... Read more>>

Indubitably, outbound telemarketing can be a big contributor to drive a healthy ROI; however, if your outbound telemarketing campaigns are not analytics-driven, then it might not help you achieve organizational objectives.  Therefore, it is quit... Read more>>

To increase revenue streams, a business evangelist requires a wide target audience and of course a game-changing marketing strategy. With up surging competition, it becomes extremely important to focus on a marketing plan that drives quick results. B... Read more>>

“Well done is better than well said”– Benjamin Franklin The famous aphorism also stands true for any business as it implies that your customers respond better to what you do for them in spite of what you are saying or you are goi... Read more>>

Are you aware with the first rule of marketing? If not, then you can find it here. Do not ever mislead or falsify information in front of your target audience. Regardless of doing fake promises and presenting false information to the new prospect, yo... Read more>>