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5 Ways Contact Centres Can Manage Rising Call Volumes in Pandemic!

Posted by Prachi Priya on May 04, 2020 02:17:09 pm
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A pandemic or a natural disaster can hit anytime and it is the responsibility of every business to prepare itself for every adverse scenario. If we talk about COVID-19 that has landed the world into an economic crisis, it highlights how important it ... Read more>>

COVID-19 to Transform the Contact Centres!

Posted by Prachi Priya on Apr 17, 2020 02:24:39 pm
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The coronavirus outbreak has disrupted many industries and contact centres are among the most affected businesses due to the pandemic. BPO companies provide support to the clients’ company to perform the business secondary functions efficiently... Read more>>

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