The industry is getting more competitive with each passing day. And businesses are constantly making efforts to serve their customers with multiple alluring offers. Therefore, it has become highly crucial for the telemarketing companies to keep yours... Read more>>

In this hyper-competitive era, business owners avail call centre service from BPO firms because of two reasons — to keep customers happy and to stay ahead of competitors. BPO firms of UK, Australia, etc. always try their best while rendering cu... Read more>>

“It is said that by 2020, 85 percent of the customer interactions will be handled without the assistance of a human being.” The importance of answering service cannot be denied in the modern day business scenario. The prime reason for ... Read more>>