Generating good leads is of paramount importance for every business. Leads help the business in prospering as the leads are nurtured and handled by the marketing team and sales team respectively. If lead generation is done rightly it can deliver high... Read more>>

Every company needs to outsource its call centre functions to a reliant call centre service provider. However, the work of a company doesn’t end after choosing the call centre, they also need to decide the features they would like to avail for ... Read more>>

A company that allocates their contact centre operations to an external vendor, or set up their contact centre establishments offshore, has grown in the marketable and industrial segment by hikes and limits. Outsourcing, the process of transferring c... Read more>>

The outlandish era of customer service is generally not confined within the boundaries of providing the best customer support. The industrial domain has reached quite a centric regulation to improve and enrich customer experience that partially deter... Read more>>