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Go4customer Blog

Putting the Power of Voice-Enabled Technology to Work in Call Centres

Posted by Janvi Anand on Feb 22, 2023 11:35:09 pm

Voice-enabled technologies have become increasingly important in call centers, as they provide businesses with greater efficiency and convenience while also improving customer service. The ability to understand and respond to customer inquiries using... Read more>>

The Call Centre Industry in 2023: What Can We Expect?

Posted by Janvi Anand on Jan 24, 2023 05:29:44 pm

The call centre industry has undergone significant change in recent years, and the future looks set to bring even more transformation. In this blog, we'll explore some of the key trends that are likely to shape the future of call centres in 2023 ... Read more>>

Why Remote Call Centres are the Next Big Thing!

Posted by Prachi Priya on Jul 02, 2020 11:23:30 am

Customer service has always been supreme for all companies and so it is for call centres. Small and even big firms outsource their customer support to an outsourced call centre firm, as they want an experienced partner to take care of the business re... Read more>>

Crucial Factors To Consider Before Selecting an Outbound Call Centre

Posted by Sakshi Sharma on Mar 10, 2017 12:19:48 pm

Call centre: A privilege of the past but a necessity of today! With the rapid expansion of businesses these days, more and more companies are preferring to outsource their operations rather than performing those in-house. If we take a glance at the c... Read more>>

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