Working for railways, passenger satisfaction is optimum. The rail industry gives a lot to a country’s economy and thus considering it broken is not correct. To enhance services to customers, railways have to work on various characteristics to b... Read more>>

Seeing the great business prospects in the call center services in India, many business-minded people jumped into this profound terrain. Thinking of a business and its implementation has a world of differences. Therefore, the answer to “How to ... Read more>>

The number of call centers that have increased in India in the past decade is superabundant. A big amount of workforce works in hundreds of call centers located in almost all the big and small cities of the country. But the jobs in call centers is no... Read more>>

There is a thin line difference between customer support and customer service. Both come from the same parent industry and involve in providing support to the customers facing any query regarding the product of the client or any service. You can unde... Read more>>