NEED SOME HELP
CLICK HERE OR CALL US ON

USA+ 1-888-795-2770

Go4customer Blog

IoT: The Guardian Angel of Call Centre Industry

Posted by Prachi Priya on Nov 03, 2020 11:37:29 am
#

Smart devices are the new trend today! From sensors managing the traffic on the roads to in-house applications that control everything, IoT is everywhere. Internet of Things (IoT) symbolizes devices that are available around the world and are connect... Read more>>

Perks of AI-Driven Telephone Answering Service!

Posted by Prachi Priya on Sep 05, 2020 10:48:04 am
#

Automation is the need of the hour today with almost everything simplified with automated functions. “If you picture the journey of Chatbots from the 1960s to now, you can see that what was once a fantasy of being able to communicate with a ... Read more>>

Answering Service to Strengthen Customer-Business Bond!

Posted by Prachi Priya on Aug 27, 2020 11:23:28 am
#

Customer satisfaction has always been a dream for companies. Strengthened brand image is always proportional to enriched customer experience, which is why organizations always experiment with new technologies to reach customers with eased services. ... Read more>>

The Significance of Toll-Free Numbers in the Age of Smart Systems!

Posted by Prachi Priya on Jul 09, 2020 10:08:10 am
#

Today most of the businesses have customers that connect through social media platforms, emails, or texts. Such an era where digitalization has made business-customer communication easy, it is hard for several companies to digest the fact that toll-f... Read more>>

Why Remote Call Centres are the Next Big Thing!

Posted by Prachi Priya on Jul 02, 2020 11:23:30 am
#

Customer service has always been supreme for all companies and so it is for call centres. Small and even big firms outsource their customer support to an outsourced call centre firm, as they want an experienced partner to take care of the business re... Read more>>

Google’s May 2020 Core Update: All You Need to Know!

Posted by Prachi Priya on May 06, 2020 03:07:09 pm
#

It is common for Google to keep on updating its algorithm and the recent one is May Core Algorithm Update. In such uncertain times of COVID-19, the updates have brought uncertainty in trending keywords. Google comes up with numerous updates every yea... Read more>>

Phone Answering Blunders that may Dissatisfy your Customer!

Posted by Prachi Priya on Apr 22, 2020 03:05:28 pm
#

Phone answering services help to earn customer satisfaction and this is the reason most companies look for a reliable outsourcing partner to earn customer satisfaction for them. However, is telephone answering service reliable? Well, some mistakes... Read more>>

The Must-Have Features in Call Centre Software!

Posted by Prachi Priya on Apr 07, 2020 02:42:39 pm
#

Life is Uncertain! Whether we talk about business services or daily life activities, nobody knows what is to happen next! This is the reason it is vital to have an adequate plan for everything. To run a business or while performing daily life chores,... Read more>>

Guidelines for Call Centre Agents’ Training Program

Posted by Prachi Priya on Mar 27, 2020 01:18:36 pm
#

Every call centre company has certain set guidelines for its agents and some golden rules that it teaches the employees. Customer satisfaction is supreme, which is why all outsourcing contact centre firms take their agents’ training program ver... Read more>>

Practical Application of RPA in Contact Centres!

Posted by Prachi Priya on Jan 24, 2020 05:46:58 pm
#

Robotic Process Automation (RPA) is all about automated technology, which works on metaphorical software robots. The technology aims to simplify services to the customer and look forward to a hassle-free business process management. When we talk a... Read more>>

How Can Phone Answering Services Put Your Business In A Growing State?

Posted by Rahul Garg on May 10, 2019 05:09:40 pm
#

Nowadays, it is crucial for businesses to have a customer-centric approach because that’s the only way to secure seamless growth. One of the major expectations customers currently have from brands is, ‘Always-on support service.’ ... Read more>>

3 reasons 24/7 Phone Answering Service is essential for Dental Practices

Posted by Rahul Garg on Jan 15, 2019 03:54:59 pm
#

For any business, the thing that matters most is the happiness of customers. The same thing applies to dental practices that always wish good for patients. To keep the loyalty and trust of patients for a long time, it is extremely important for medic... Read more>>

A Brief intro to Medical Answering Services in UK

Posted by Polash Borah on May 04, 2018 04:40:26 pm
#

BPO companies provide a host of services to a variety of industries. It might be difficult to find an industry that is alien to BPO services. The flexibility in their operational proceedings is a prime USP to attract businesses. Not to mention the co... Read more>>

How a 24/7 Telephone Answering Service in UK Comforts a Growing Business?

Posted by Shashvat Vats on Apr 21, 2018 04:48:49 pm
#

Customers have become the main point of focus for businesses around the world. Business owners across the globe are leaving no stone unturned to offer best solutions to the customers. A study shows that majority (89%) of the customers instantly stop ... Read more>>

Selecting the Best Phone Answering Services in UK for your Business

Posted by Sakshi Srivastava on Feb 02, 2018 11:18:21 am
#

Every call is an opportunity for businesses to make the clients happy and feel valued. Attracting new customers is the prime concern of every call centre outsourcing company. The live, bilingual, and technically expert agents are assigned to take you... Read more>>

No More Glitches with Telephone Answering Services

Posted by Kajal Sharma on Jan 01, 2018 02:42:51 pm
#

Over a period of time call centres have been obsessing over perfection to leave a mark among the marketing strategies. Probably every seller’s ultimate goal is a large number of satisfied prospects. This aim can be achieved if you pay your hear... Read more>>

4 Step Process to Evaluate Call Centre Companies

Posted by Sakshi Sharma on Nov 29, 2017 12:41:09 pm
#

Call centres outsourcing has become more of a necessity and less of a luxury in today’s competitive business world. Irrespective of the size and nature of the company, businesses are looking for competent outsourcing units which hold the potent... Read more>>

Emancipate your customer service goals with the help of a virtual telephone answering receptionist

Posted by Kavita Deuri on Sep 22, 2017 02:41:20 pm
#

The market scenario has grown to be a competitive one and the business environment is compelling decision makers to engage certain proficient strategies that can eventually help organisations control and maintain the level of consumer engagement with... Read more>>

Answering services are saving unnecessary expenditure for small businesses

Posted by Kavita Deuri on Aug 21, 2017 11:04:55 am
#

 A lot of business owners have a misconception about answering services. Most of them tend to dismiss the approach due to its unethical service costs. However, only a few of them know that joining forces with a service provider is a worthy inves... Read more>>

Quadruple Measures to Reduce Customer Struggle

Posted by Kavita Deuri on Aug 16, 2017 12:40:37 pm
#

When a customer call an organisation customer support centre to register complain or state an issue about the brand they considerately seek for simple and convenient resolutions while interacting with representatives. However, it has been proven t... Read more>>

Leverage the Technology for Your Business’ Success: Run Business on Auto-pilot

Posted by Priyanka Thakur on May 03, 2017 10:43:55 am
#

In today’s world of smart phones and smart televisions, everyone is going after the smart technology. Even industry experts are of the opinion— hard work pays, but smart work is here to stay. Taking cues from this verdict, an increasing n... Read more>>

Answering Service: A Solution that Makes You In Charge of Your Business

Posted by Priyanka Thakur on Apr 21, 2017 06:00:38 pm
#

In the present day market scenario, where business world is witnessing cut-throat competition and customers are being spoilt for choices, organisations are left with no other option than offer quality services at competitive prices and supplement the... Read more>>

4 Secrets To Ensure Impeccable Customer Service

Posted by Sakshi Sharma on Feb 16, 2017 05:00:10 pm
#

Customer service – one factor because of which small businesses are preferred over multi-billion dollar international chains. The way a company treats its customers says it all about the organisation. You might be having the most competent prod... Read more>>

How can a Live Call Answering Service Benefit your Growing Company

Posted by Taniya arya on Dec 09, 2016 12:22:11 pm
#

Have you ever pondered about switching to a live call answering service to deliver quality support to your customers? When your company is experiencing a high influx of customer calls because of increased business functions, it’s crucial to mak... Read more>>

Top Five Call Answering Tips to Deal with Angry Customers

Posted by Taniya arya on Nov 17, 2016 12:15:22 pm
#

Angry customers are, unfortunately, a part of the business life. The way you answer a disgruntled customer will determine whether he goes on to explain his experience to all his friends and relatives that how terrible your service is or instead rave ... Read more>>

Automate Telephone Answering Services For Better Customer Experience

Posted by Taniya arya on Sep 29, 2016 05:50:28 pm
#

Today, every business pioneer is looking forward to outreach a new customer base to thrive in this stiff competition. Not attending a customer call means losing a lucrative business deal. In fact, the major setback for your company is when you fail t... Read more>>

Contact Us

Enter the details & we will contact you shortly!

Subscribe
Get the latest blog in your Inbox!

Enter your email address:

Delivered by FeedBurner

CATEGORIES

 

REGISTERED AUTHORS

 

ARCHIVE