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Go4customer Blog

Involvement of Communication Channels in Customer Satisfaction

Posted by Sakshi Srivastava on Dec 19, 2017 02:56:47 pm
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Even your most loyal customers can withdraw their services if they do not get an appropriate customer service. And nothing can be more harmful to a company’s reputation than losing your most potential customer. Once the damage is done it is ver... Read more>>

5 Phrases Successful Call Centre Agents Never Say

Posted by Sakshi Sharma on Nov 18, 2017 11:10:31 am
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Generally, the agents employed in a call centre outsourcing company are trained on various aspects in order to foster a sense of righteousness in them. After hiring, the agents go through rigorous coaching sessions to attain the understanding of vari... Read more>>

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