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Top 6 Reasons Why an Outsourced Help Desk Call Centre is Good

Posted by Shashvat Vats on Apr 24, 2018 11:11:17 am
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Help desk services have become extremely significant for your business but if you are planning to maintain an in-house for the same, it might not be a good idea. Saying it otherwise, your employees get too occupied resolving customers tech-related qu... Read more>>

8 Tips to Build an Effective call centre in UK

Posted by Sakshi Srivastava on Jan 10, 2018 02:11:28 pm
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Setting up a call centre is an investment that will yield results with time. Contact centres or call centre services are the first and foremost point of contact for any information. Therefore, be it time or money, investing in call centres is indeed ... Read more>>

Upgrading the Call Centre Services through Outsourcing Customer Satisfaction

Posted by Sakshi Srivastava on Dec 13, 2017 04:58:27 pm
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In comparison to last decade, customer support and call centres services have tremendously grown. As a matter of fact, in order to excel in the fields of customer support and that too at a low marginal price, you need to have a constant position in t... Read more>>

6 Crucial Reasons to Avoid Mismanagement of Risk

Posted by Sakshi Srivastava on Dec 06, 2017 02:25:00 pm
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Business organisations are known for accepting and managing risks. With increasing digitisation and competitiveness in the global market, the frequency of occurring risk has tremendously increased.  Today business entrepreneurs are ready to take... Read more>>

Customer Acquisition: An Imperative Key to Business Growth

Posted by Kavita Deuri on Oct 23, 2017 11:51:53 am
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Many business owners wonder the right process to gain the right customer. Implementing each sort of facilities without proper evaluation and analysation can lead a company towards business breakdown. Therefore, it is important for companies to commen... Read more>>

4 common explanations why leads do not enter the sales funnel

Posted by Kavita Deuri on Sep 15, 2017 11:01:38 am
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From time immemorial, the sales sieve has filtered new and fresh blotch of effective prospects to their lead generating services. It is a kind of constant influx of unique features that are confusing but provides priceless opportunities to the market... Read more>>

6 Acute Capabilities of Automatic Call Distributor

Posted by Kavita Deuri on Sep 04, 2017 10:49:08 am
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A call centre is just another hob snob industry where chaos has an ultimate name called “incoming calls”. The skilled professional technicians have regulated several components to make inbound call centres fail-safe institutions providing... Read more>>

Two sides of the same coin: B2B and B2C lead generation services

Posted by Kavita Deuri on Jul 31, 2017 12:03:34 pm
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Lead generation services are divided into two kinds — Business-to-Business (B2B) and Business-to-Customer (B2C) lead generation services. There are diverse ranges of people who will agree to the fact that the lead generation services for both b... Read more>>

Four Must-Have Software For Every Outbound Call Centre

Posted by Kavita Deuri on Jul 03, 2017 10:47:05 am
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Efficient outbound call centre service is a crucial factor for any business initiative. Having a call centre that provides outbound calling solutions will confirm well-off sales call, high-quality follow-up customer leads, active customer service, an... Read more>>

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