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Go4customer Blog

A Few KPIs of the Outbound Call Centre in UK

Posted by Polash Borah on Apr 09, 2018 06:08:37 pm
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Both the inbound and outbound processes have their roles cut out for them. The inbound campaigns are involved in supporting the existing customers and their retention. While on the other hand, the outbound processes are those that are actively involv... Read more>>

A Complete Guide to Outbound Call Centres in UK

Posted by Shashvat Vats on Mar 26, 2018 10:35:34 am
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There is no doubt that call centre sector is more bent toward inbound call centre services than the outbound ones. With the introduction of social media daises like Facebook and YouTube, there is no difficulty for marketers in reaching their target a... Read more>>

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