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Go4customer Blog

The Role of Technology in Modern Inbound Call Centres

Posted by Janvi Anand on Sep 22, 2023 04:41:04 pm
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The field of customer service and support has undergone substantial change in the fast-paced, digital world of today. Businesses continuously work to fulfill the needs of today's consumers, who want rapid and effective answers to their concerns. ... Read more>>

Why Delighting Customers is Not Always the Key for an Inbound Call Centre?

Posted by Prachi Priya on Aug 10, 2020 11:59:40 am
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Talking about customer satisfaction, businesses always feel that keeping the customers’ expectations up is all that they have to do. For the same, companies even outsource to professional inbound call centre companies so that the customers&rsqu... Read more>>

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