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Go4customer Blog

WebRTC Wonders: Transforming Call Services

Posted by Janvi Anand on Jan 15, 2024 05:47:26 pm
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WebRTC, or Web Real-Time Communication, is a rapidly developing force in the rapidly evolving field of communication technology. It is especially influential in the specialist calling services industry. This extensive lesson tries to give a complete ... Read more>>

What is the difference between a virtual call centre and an actual call centre for customer service in the UK?

Posted by Akash Jaiswal on Dec 17, 2023 06:29:53 pm
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Customer service is crucial for businesses in the UK and cannot be emphasized enough. It is the foundation of effective operations. The level of customer service has a significant impact on customer satisfaction and brand loyalty, as customers place ... Read more>>

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