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Go4customer Blog

Improving Customer Satisfaction with Contact Center AI!

Posted by Prachi Priya on Apr 02, 2020 01:03:22 pm
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Delivering exceptional customer service today is not easy when the customer’s expectation is growing day by day. New technologies are being introduced to make the work tasks simpler, however, the same is raising the competition bar. Companies a... Read more>>

Improve Customer Satisfaction With Call Center Analytics

Posted by Guest Author on Mar 18, 2020 03:36:20 pm
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In today’s rapidly advancing era, it is hard for every company to establish in-house services to take care of customer satisfaction. This is the reason call center services have become the basic need. Ensuring customer satisfaction is significa... Read more>>

Why Reducing Customer Effort is Important to Build Customer Loyalty

Posted by Taniya arya on Nov 23, 2016 11:09:32 am
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There is no doubt that building customer loyalty multiplies your revenue streams and reduces the customer churn. Loyal customers are more likely to return back and the cost of selling to them is low. The best part is, they will frequently refer your ... Read more>>

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