Over the last decade, people's shopping habits and company practices have dramatically evolved. In recent years, brick-and-mortar retail has gone through an apocalypse. Due to the decline in street shopping, many well-known firms have closed all ... Read more>>

Whenever I am hungry, I ask my Whole Foods Bot, “What’s in my fridge?” Within seconds, the bot reveals that there is a mayo sandwich, broccoli, sprouts, cabbage and some sweets available. Isn’t it ravishing to have such a bot?... Read more>>

The industry is getting more competitive with each passing day. And businesses are constantly making efforts to serve their customers with multiple alluring offers. Therefore, it has become highly crucial for the telemarketing companies to keep yours... Read more>>

In this hyper-competitive era, business owners avail call centre service from BPO firms because of two reasons — to keep customers happy and to stay ahead of competitors. BPO firms of UK, Australia, etc. always try their best while rendering cu... Read more>>

“It is said that by 2020, 85 percent of the customer interactions will be handled without the assistance of a human being.” The importance of answering service cannot be denied in the modern day business scenario. The prime reason for ... Read more>>

For any business, the biggest asset is customers. Therefore, it is vital to meet the expectations of customers. In today’s digital era, customers prefer to avail the desired services via live chat. Obviously, other popular channels like voice a... Read more>>