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Go4customer Blog

How to Boost Call Centre Services for E-Commerce Firms!

Posted by Prachi Priya on Oct 24, 2020 12:53:40 pm
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E-Commerce customer service solutions are all about offering splendid call support services to online customers who connect to the business service through online platforms. E-commerce firms get themselves registered online so that they can connect t... Read more>>

Promoting Call Centre Services with Social Media Strategies!

Posted by Prachi Priya on Jul 17, 2020 10:20:28 am
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In the age of digital systems, customers have moved on from the traditional schemes to reach service providers through modern methods. Earlier it was all about on-call conversations with the potential partner that led to finalizing a business service... Read more>>

Call Centres Post Pandemic!

Posted by Prachi Priya on Jun 01, 2020 03:16:37 pm
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The COVID-19 pandemic has brought uncertainty in the lives of people resulting in masses being jobless and businesses coming on the verge of bankruptcy. Nevertheless, is it the end? Well, humans can do anything and so can they find the vaccine for... Read more>>

How Can Recognised Call Centres in UK Render Staggering Services?

Posted by Rahul Garg on Aug 17, 2019 03:32:09 pm
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In this day and age, giving proper attention to noncore business functions is as important as staying focussed on core competencies, because you cannot thrive by only staying focussed on core business activities. By and large, it is significant to ha... Read more>>

How to produce qualified leads with Video Marketing?

Posted by Rahul Garg on Jul 12, 2019 05:00:21 pm
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To roll the success ball continuously, it is paramount for organizations to pile up the qualified leads in the sales funnel. But that’s not easy, as the lead generation process has become a challenging task with time. The major reason behind th... Read more>>

How can Chatbots Improve Customer Service?

Posted by Rahul Garg on Jul 01, 2019 05:07:18 pm
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At the present time, it is very crucial for businesses to aim for enriching customer experiences, as this would help to secure a better growth rate. Currently, every reputed BPO company is investing a big chunk of money in Artificial Intelligence, as... Read more>>

How Can Phone Answering Services Put Your Business In A Growing State?

Posted by Rahul Garg on May 10, 2019 05:09:40 pm
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Nowadays, it is crucial for businesses to have a customer-centric approach because that’s the only way to secure seamless growth. One of the major expectations customers currently have from brands is, ‘Always-on support service.’ ... Read more>>

Content Marketing: An Effective Lead Generating Tool

Posted by Rahul Garg on Apr 29, 2019 10:24:34 am
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As far as the marketing world is concerned, the content has always been deemed as the king. It is because high-quality content helps to create a hype for products/services on the internet. For the very same reason, every specialised lead generation c... Read more>>

How can UK Call Centre Companies Improve their Performance?

Posted by Sukriti Saini on Jul 25, 2018 12:17:58 pm
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You may have opened an outbound telemarketing company but the real struggle is never in opening a company but in running it. A company cannot thrive without a good team of employees. In the case of outbound telemarketing companies, you must have an e... Read more>>

Why is 24 Hour Answering Service imperative for Law Firm Owners in UK?

Posted by Rahul Garg on Jun 05, 2018 11:43:10 am
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With the time, 24/7 answering service has become a crucial part of the law firms. This is so because lawyers cannot answer potential or current client’s calls all the time owing to multiple reasons that include court hearings, interview with wi... Read more>>

How can Inbound Call Centre Services Stop Revenue Loss for your Business?

Posted by Shashvat Vats on Apr 23, 2018 03:14:24 pm
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With numerous businesses now operating online, it is of no surprise that so many people think that most successful marketing campaigns can be implemented via email outreach, lead forms filling, and web chat software. After all, that’s what is r... Read more>>

4 Infallible Ways to Increase the Sales of Outbound Call Centres

Posted by Sakshi Sharma on Nov 15, 2017 12:54:12 pm
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Increasing the turnover is a goal which every company dreams of achieving. However, only a limited few are actually able to give a physical shape to this vision of theirs. Many businesses are crippled by the disbelief that the companies who are able ... Read more>>

Why Outsourcing Technical Support Makes Sense?

Posted by Priyanka Thakur on May 08, 2017 11:08:49 am
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With the changing dynamics of customer behaviour and the ever-increasing demand for after-sales support driving customer engagement, a high level of technical support becomes an important and integral part of any commerce ecosystem. While the product... Read more>>

Significance of Multichannel Call Centre Service

Posted by Taniya arya on Sep 26, 2016 11:28:04 am
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With advancements in the field of technology, the call centre industry began to understand and adopt newer technologies that help in delivering more value to business. Call centres no more solely rely on phones to take orders and assist customer quer... Read more>>

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