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Go4customer Blog

Answering Service to Strengthen Customer-Business Bond!

Posted by Prachi Priya on Aug 27, 2020 11:23:28 am
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Customer satisfaction has always been a dream for companies. Strengthened brand image is always proportional to enriched customer experience, which is why organizations always experiment with new technologies to reach customers with eased services. ... Read more>>

Why Remote Call Centres are the Next Big Thing!

Posted by Prachi Priya on Jul 02, 2020 11:23:30 am
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Customer service has always been supreme for all companies and so it is for call centres. Small and even big firms outsource their customer support to an outsourced call centre firm, as they want an experienced partner to take care of the business re... Read more>>

AI Helping Businesses Muddle Through COVID-19!

Posted by Prachi Priya on Jun 25, 2020 12:57:02 pm
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The Coronavirus pandemic has created a crisis like situation all over the world where the companies are compelled to adopt the ‘new normal’! The pandemic has changed the way of living and several companies will now function in a new manne... Read more>>

Chatbots Developing a Personal Connect: Here is How!

Posted by Prachi Priya on Jan 29, 2020 03:47:08 pm
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Whenever I am hungry, I ask my Whole Foods Bot, “What’s in my fridge?” Within seconds, the bot reveals that there is a mayo sandwich, broccoli, sprouts, cabbage and some sweets available. Isn’t it ravishing to have such a bot?... Read more>>

Advantages and Disadvantages of BPO (Business Process Outsourcing)

Posted by Rahul Garg on Jul 20, 2019 06:08:55 pm
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Outsourcing Call Centre Services is a common business practice, which maximum organisations employ these days. To put it briefly, business process outsourcing is deemed as the key to a stronger customer base and stupendous business growth. Generally,... Read more>>

4 Tips for Choosing the Right Call Answering Service

Posted by Rahul Garg on Jul 02, 2019 05:44:40 pm
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Customer service has become a battleground where businesses are taking on each other. This is so because a company that offers unsurpassable support service keep customer loyalty for ages. However, rendering prodigious solutions isn’t easy, as ... Read more>>

A Brief intro to Medical Answering Services in UK

Posted by Polash Borah on May 04, 2018 04:40:26 pm
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BPO companies provide a host of services to a variety of industries. It might be difficult to find an industry that is alien to BPO services. The flexibility in their operational proceedings is a prime USP to attract businesses. Not to mention the co... Read more>>

How to outsource 24 Hour Answering Service in UK? Why is it beneficial?

Posted by Shashvat Vats on Apr 16, 2018 04:32:46 pm
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The mural of customer service is transforming at a fast pace. With the inclusion of social media and mobile email in the customer support game, the expectations of the patrons are rocketing up. Because of this, businesses are finding it tougher to ju... Read more>>

Let’s See What UK Inbound Call Centre Services have in Store for You?

Posted by Kajal Sharma on Mar 12, 2018 11:37:37 am
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It has been many years that the call centre made its mark and proved its eminence in the trade market. There exist two ways of contacting the customers namely, inbound and outbound, both differing from each other in the direction of call initiation. ... Read more>>

Digital transformation: Redefining Call Centre Services and Customer Satisfaction in UK

Posted by Sakshi Srivastava on Feb 09, 2018 03:35:38 pm
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Be it inbound or outbound, call centres are on the front lines when we talk about customer engagement. For all queries and purposes, call centre agents are the face of the company. They are in direct contact with the customers and other partner compa... Read more>>

4 Step Process to Evaluate Call Centre Companies

Posted by Sakshi Sharma on Nov 29, 2017 12:41:09 pm
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Call centres outsourcing has become more of a necessity and less of a luxury in today’s competitive business world. Irrespective of the size and nature of the company, businesses are looking for competent outsourcing units which hold the potent... Read more>>

The truth about generating B2B leads with the help of answering services

Posted by Kavita Deuri on Aug 28, 2017 11:28:18 am
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A fun fact, wearing a tie to your office premises will make your agents look presentable but it won’t guarantee you ‘leads’. Without leads a company is likely to fall into the market purgatory and to climb up to the impervious la... Read more>>

How to Choose the Most Suitable Inbound Call Centre for your Business?

Posted by Sakshi Sharma on Aug 04, 2017 12:56:04 pm
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Communication is that linking pin between you and your customers that enables them to convey their thoughts and express their concerns freely. At times, however, it can certainly get a bit difficult for you to manage all the calls singlehandedly. Cre... Read more>>

Answering Service: A Solution that Makes You In Charge of Your Business

Posted by Priyanka Thakur on Apr 21, 2017 06:00:38 pm
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In the present day market scenario, where business world is witnessing cut-throat competition and customers are being spoilt for choices, organisations are left with no other option than offer quality services at competitive prices and supplement the... Read more>>

4 Secrets To Ensure Impeccable Customer Service

Posted by Sakshi Sharma on Feb 16, 2017 05:00:10 pm
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Customer service – one factor because of which small businesses are preferred over multi-billion dollar international chains. The way a company treats its customers says it all about the organisation. You might be having the most competent prod... Read more>>

How can a Live Call Answering Service Benefit your Growing Company

Posted by Taniya arya on Dec 09, 2016 12:22:11 pm
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Have you ever pondered about switching to a live call answering service to deliver quality support to your customers? When your company is experiencing a high influx of customer calls because of increased business functions, it’s crucial to mak... Read more>>

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