The business process outsourcing (BPO) industry has undergone significant changes in recent years, with the rise of the gig economy playing a major role in shaping the industry. The gig economy refers to the increasing number of independent workers w... Read more>>

The COVID-19 pandemic has brought uncertainty in the lives of people resulting in masses being jobless and businesses coming on the verge of bankruptcy. Nevertheless, is it the end? Well, humans can do anything and so can they find the vaccine for... Read more>>

The advent of the BPO industry and its popularization has familiarized the world with two terms ‘outbound’ and ‘inbound’. Both of them are integral to the various processes and functions within a business. Basically, both the ... Read more>>