In order to ensure effective time management and smooth client interactions, appointment scheduling is a crucial component of organizations across a variety of sectors. Call centres are adopting cutting-edge technologies to transform the future of ap... Read more>>

With the advancements in tech, Google’s human-like AI-driven call answering bot feels to be a boon for several service-providing companies. Call answering service for call centres has always been a highly significant factor where on-time availa... Read more>>

The Coronavirus pandemic has created a crisis like situation all over the world where the companies are compelled to adopt the ‘new normal’! The pandemic has changed the way of living and several companies will now function in a new manne... Read more>>

One customer well taken care of could be more valuable than $10,000 worth of advertising. Jim Rohn All mid-sized and developed call centre companies crave for something different and a new idea every time. This is because customer demand ke... Read more>>