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Go4customer – Call Centre Blogs

Practical Application of RPA in Contact Centres!

Posted by Prachi Priya on Jan 24, 2020 05:46:58 pm
Practical Application of RPA in Contact Centres

Robotic Process Automation (RPA) is all about automated technology, which works on metaphorical software robots. The technology aims to simplify services to the customer and look forward to a hassle-free business process management. When we talk about contact centres, what comes to your mind? Well, it would certainly be call answering services! It is important to know that contact centres not only cater to answering repetitive calls ... Read more>>

How does Customer Service Benefit Railways?

Posted by Prachi Priya on Dec 30, 2019 04:36:08 pm
Customer Service Benefit Railways

Working for railways, passenger satisfaction is optimum. The rail industry gives a lot to a country’s economy and thus considering it broken is not correct. To enhance services to customers, railways have to work on various characteristics to bring things in line. As the industry continues to evolve, there is a lot that has changed over time. To improve customer experience, new technologies have fundamentally reshaped the ways ... Read more>>

How Seo and Digital Marketing Can Help to Boost your Call Centre Business?

Posted by Guest Author on Dec 30, 2019 12:13:12 pm
how-seo-and-digital-marketing-

Nowadays, Digital Marketing has become the modern way to boost your business (call centre). With the evolving technologies and modern changes, small and medium-sized businesses are using numbers of digital marketing and SEO techniques to keep up. Digital Marketing can boost any business whether it is Shopping websites or a Call Centre. The main and most important fact to boost any business is to attract the target audience online to ... Read more>>

5 Stages of Sales

Posted by Guest Author on Dec 27, 2019 04:45:13 pm

Sales are an ambiguous sphere of life. Without it, society cannot exist; it is a circulatory system. In this case, the businessmen, the attitude is ambiguous. Those who receive a commission for being a link between a producer and a consumer are not respected. And although our country that experiences a deficit of socialism, sellers are not loved even though they made our society free and independent. Science to Sell Each science h... Read more>>

Digital Marketing in 2020: How to reach and attract millennials to your brand

Posted by Anushka Agarwal on Dec 27, 2019 01:24:54 pm
digital-marketing-in-2020

The extent and reach of digital marketing are beyond comparison. For any marketer, who has tasted the salt and sugar of marketing knows a brand’s influence that is digitally praised and honored by the masses. For businesses around the world; if you want to consolidate, strengthen and build an empire; you need to extract through the ripe strategies and tactics of Digital Marketing. As for the future, it won’t be wrong to post... Read more>>

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