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Go4customer – Call Centre Blogs

Customer Service as a Marketing Strategy: A Proficient Amalgamation that Yields High Revenue

Posted by Taniya arya on Sep 01, 2016 06:06:09 pm
Telemarketing outsourcing

“Well done is better than well said”– Benjamin Franklin The famous aphorism also stands true for any business as it implies that your customers respond better to what you do for them in spite of what you are saying or you are going to do.  This is exactly why exceptional customer service needs to be closely aligned with your marketing strategy.  With consumers increasingly turning to digital mediums inc... Read more>>

Top Technology Trends to Improve Customer Experience

Posted by Taniya arya on Aug 29, 2016 04:25:13 pm
Outsourced call centre services

Today’s customer-centric approach is fueling organisations to keep an eye on latest trends that have potential to transform or disrupt their business operations. In this era, every business wants to collaborate with technology, which is supported by structured data, enhanced by sensors and completely automated by connected devices to render customised experience to their customers.  Undoubtedly, we have seen some exciting ... Read more>>

Top Five Factors to Consider Before Partnering an Outbound Call Centre

Posted by Taniya arya on Aug 26, 2016 04:03:21 pm
Outbound call centre services

To boost their customer experience, almost every organization today, whether it is in the business of manufacturing products or delivering services, plans to hire an outbound call centre service provider. Customers are the lifeblood of an organization. Without customers, no business can survive. Equally important is customer service, because without good customer services, customers would stop working with an organization and hurt the b... Read more>>

Telemarketing Services: An Important Tool for your Business

Posted by Taniya arya on Jun 30, 2016 04:33:17 pm
Outbound telemarketing services

Are you aware with the first rule of marketing? If not, then you can find it here. Do not ever mislead or falsify information in front of your target audience. Regardless of doing fake promises and presenting false information to the new prospect, you should focus on the quality and brand name of your business while marketing. It has been found that outsourcing companies offering telemarketing services; mislead the customers with wrong ... Read more>>

Important Functions of Outbound Call Centre Services

Posted by Taniya arya on Jun 30, 2016 04:33:14 pm
Outbound call centre

With immense competition in the business world, companies are looking forward for the prolific ways to enhance their business profitability. One such solution is reaching out to call centre outsourcing services through which businesses not only cut down their overhead expenses, but also enhances their profitability. In order to maintain high-profit margins, today, more and more companies are opting outbound call centre services. Func... Read more>>

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