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By now you have probably heard about Pokémon GO, the free-to-play, location-based augmented reality game developed by Niantic Inc. This innovative mobile app has taken the world by storm. With its augment reality (AR) platform, Pokémons have been appearing everywhere all across the globe from rivers and puddles to restrooms of colleges, and users of the app have spent their maximum time in catching Pokémon and train... Read more>>
Need an instant air ticket to fly for a business meeting? Your phone has an app to book the flight ticket in a jiffy. Need some cash amount in the middle of the night? You can access 24/7 ATM facility to get the cash whenever you need. Forgot to fill your daily need items? You have the option to jot down the essentials from an e-grocery store without going anywhere. Technology has made all the things easier that we have ceased to notice... Read more>>
“Well done is better than well said”– Benjamin Franklin The famous aphorism also stands true for any business as it implies that your customers respond better to what you do for them in spite of what you are saying or you are going to do. This is exactly why exceptional customer service needs to be closely aligned with your marketing strategy. With consumers increasingly turning to digital mediums inc... Read more>>
Today’s customer-centric approach is fueling organisations to keep an eye on latest trends that have potential to transform or disrupt their business operations. In this era, every business wants to collaborate with technology, which is supported by structured data, enhanced by sensors and completely automated by connected devices to render customised experience to their customers. Undoubtedly, we have seen some exciting ... Read more>>
To boost their customer experience, almost every organization today, whether it is in the business of manufacturing products or delivering services, plans to hire an outbound call centre service provider. Customers are the lifeblood of an organization. Without customers, no business can survive. Equally important is customer service, because without good customer services, customers would stop working with an organization and hurt the b... Read more>>
