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Go4customer – Call Centre Blogs

Why Should Companies Opt for Business Process Outsourcing?

Posted by Priyanka Thakur on Apr 25, 2017 05:48:47 pm
Business Process Outsourcing

In today’s competitive world, it won’t be an exaggeration to say that there is no company that can function successfully without paying special attention to its customer support, front office and back office operations. These operations may involve tasks pertaining to call centre management, record keeping, bookkeeping, appointment scheduling, client interaction, marketing support and so on. Though these functions are consid... Read more>>

Answering Service: A Solution that Makes You In Charge of Your Business

Posted by Priyanka Thakur on Apr 21, 2017 06:00:38 pm
answering service

In the present day market scenario, where business world is witnessing cut-throat competition and customers are being spoilt for choices, organisations are left with no other option than offer quality services at competitive prices and supplement their offerings by ensuring best in-class customer experience. It was a thing of past that a customer would reach out to a business during the pre-defined business hours. Today, the sheer th... Read more>>

Customer Service–The Key to Your Business Growth

Posted by Priyanka Thakur on Apr 10, 2017 12:03:58 pm
outbound-call-centres

It is safe to say that today’s business world is customer driven. The new age customers are more learned and informed than those of twentieth century who would seldom consider customer reviews, compare prices and evaluate exaggerated claims when it came to buying products. Today, customers have become demanding and commanding. They want products and services worth the time and resource that they are putting in to acquire them. Thi... Read more>>

The Need of the Hour: Outsource Your Process to Generate Prospective Leads

Posted by Priyanka Thakur on Apr 04, 2017 06:32:57 pm
Lead-generation-services

It goes without saying that the economy of developing nations is thriving. And, it has surely had a positive impact on the global market. Over the last five years or so, the global market has become more competitive. The cut-throat competition in market has worked as a catalyst for businesses to constantly formulate new methods to innovate and improve their sales pitch. Devoid of a strong and quality sales pitch, it is impossible for a ... Read more>>

Market Segmentation: The Art of Selling More to Few

Posted by Rishabh Arora on Mar 24, 2017 03:51:59 pm
lead-generation

Market segmentation can emerge as a decisive marketing strategy. Its primary objective is identifying and delineating market segments or a specific set of buyers that can become prospects or targets for company’s long term market plans. The major benefit of marketing management is that it is useful in devising a technique that divides total demand into large homogenous segments that can be identified by visualizing some common tra... Read more>>

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