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Go4customer – Call Centre Blogs

AI Helping Businesses Muddle Through COVID-19!

Posted by Prachi Priya on Jun 25, 2020 12:57:02 pm
Artificial-Intelligence

The Coronavirus pandemic has created a crisis like situation all over the world where the companies are compelled to adopt the ‘new normal’! The pandemic has changed the way of living and several companies will now function in a new manner too. Among the most affected companies, if we talk about, BPO Company offering telephone answering services and other outsourced facilities are the most affected. Since, call answering ... Read more>>

Call Centres Post Pandemic!

Posted by Prachi Priya on Jun 01, 2020 03:16:37 pm
Call-Centres-Post-Pandemic

The COVID-19 pandemic has brought uncertainty in the lives of people resulting in masses being jobless and businesses coming on the verge of bankruptcy. Nevertheless, is it the end? Well, humans can do anything and so can they find the vaccine for COVID. Thus, there is nothing to worry about because things will be in place. It is important here to look for adequate measures to keep the business going through this tough time. Call ... Read more>>

Working From Home? Some Pro Tips for Enhancing Performance!

Posted by Prachi Priya on May 22, 2020 02:38:11 pm
Working-From-Home-Some-Pro-Tips-for-Enhancing-Performance

Work From Home had never been such a need until the COVID pandemic hit the world. The threat of Coronavirus compelled the IT firms to allow their employees to work from home. Many people were compelled to stay under quarantine even when they were daily wage earners and did not have work from home facility to earn their livelihood. Nevertheless, most of the companies today are online driven including BPO companies. With the emerging n... Read more>>

The Rise of BPOs with Modern Call Centre Technologies!

Posted by Prachi Priya on May 15, 2020 03:42:02 pm
The-Rise-of-BPOs-with-Modern-Call-Centre-Technologies

One customer well taken care of could be more valuable than $10,000 worth of advertising. Jim Rohn All mid-sized and developed call centre companies crave for something different and a new idea every time. This is because customer demand keeps on changing and businesses have to be up-to-date to be in the good books of the client. Well, as every call centre company has to handle customer support functions for most of the cli... Read more>>

Lead Generation amid COVID-19!

Posted by Prachi Priya on May 11, 2020 02:56:26 pm
Lead-Generation-amid-COVID-19

The Coronavirus pandemic has paused the economy leading to crisis situation around the world. While several businesses are suffering a great downfall in sales due to lockdown in the pandemic, there are some potential ways to qualify leads. How? Well, every business would eagerly want to know ways to augment sales and boost lead generation at such tough times when most companies are at the verge of shutdown. COVID-19 has not only h... Read more>>

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