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Go4customer – Call Centre Blogs

Standout in the Horde of Competition with Outsourcing Customer Service

Posted by Priyanka Thakur on Jun 08, 2017 12:40:34 pm
call centre services

Today, call centre services providers are thriving in business market across the world. There is a multitude of organisations that are willing to outsource its customer service function to call centres in India and other developing countries around the globe. Even internet is flooded with information regarding how businesses can improve their customer service and boost customer experience and satisfaction level, sometimes one tends to w... Read more>>

Qualities that Make An Organisation Successful

Posted by Priyanka Thakur on May 16, 2017 05:38:39 pm
Telemarketing services

The digital revolution and improved customer engagement that the technology savvy world has been witnessing for the last two decades have changed the dynamics of how businesses operate globally. The introduction of social, mobile, analytics – technology has also changed customer behavior over these years. Advancements in technology have not only empowered customers worldwide to choose a good or service that best suits their requir... Read more>>

Why Outsourcing Technical Support Makes Sense?

Posted by Priyanka Thakur on May 08, 2017 11:08:49 am
outbound call centre

With the changing dynamics of customer behaviour and the ever-increasing demand for after-sales support driving customer engagement, a high level of technical support becomes an important and integral part of any commerce ecosystem. While the product (hardware or software) you offer may be top notch, your customers will always look at the technical support aspect while making a purchase decision. The kind of technical support that your ... Read more>>

Leverage the Technology for Your Business’ Success: Run Business on Auto-pilot

Posted by Priyanka Thakur on May 03, 2017 10:43:55 am
Auto pilot your business

In today’s world of smart phones and smart televisions, everyone is going after the smart technology. Even industry experts are of the opinion— hard work pays, but smart work is here to stay. Taking cues from this verdict, an increasing number of entrepreneurs and business owners are working in the direction of incorporating smart technology in their businesses and putting their businesses on automated mode. The idea behind ... Read more>>

Boost Your Leads with Five Innovative Ways

Posted by Priyanka Thakur on May 01, 2017 11:19:14 am
B2_C lead generation

It does not require an industry expert to validate the fact that all businesses strive hard to acquire new customers. Regardless of the size of their and industry domains that they operate in, all businesses put in their previous experience and expertise to device efficient sales and marketing strategies. But, generating qualified leads and nurturing them into sales is easier said than done. It is a daunting task, even for sales profess... Read more>>

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