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Go4customer – Call Centre Blogs

Advantages and Disadvantages of BPO (Business Process Outsourcing)

Posted by Rahul Garg on Jul 20, 2019 06:08:55 pm
bpo

Outsourcing call centre services is a common business practice, which maximum organisations employ these days. To put it briefly, business process outsourcing is deemed as the key to a stronger customer base and stupendous business growth. Generally, new entrepreneurs have questions like ‘What is BPO stand for?’, ‘What is BPO?’, and so forth. Well, BPO stands for business process outsourcing and it means contr... Read more>>

Top 4 reasons to dump Voicemail System for Phone Answering Service

Posted by Rahul Garg on Jul 16, 2019 04:52:30 pm
Top 4 reasons to dump Voicemail System for Phone Answering Service-min

A few years back, most of the organizations were reliant on the voicemail system to handle customer calls because this system offers consistent accessibility and lowers down the effort levels. With time, the majority of entrepreneurs have written off the voicemail system. The explanation for this is that maximum customers prefer to have a word with live service agents regarding issues concerning products and services. If industry rep... Read more>>

How to produce qualified leads with Video Marketing?

Posted by Rahul Garg on Jul 12, 2019 05:00:21 pm
callcentreuk

To roll the success ball continuously, it is paramount for organizations to pile up the qualified leads in the sales funnel. But that’s not easy, as the lead generation process has become a challenging task with time. The major reason behind this is potential customers come under the ‘Generation Z’ category usually search about the products first and then make a purchase decision. To avert all the hassle, most of th... Read more>>

How to handle inbound calls?

Posted by Rahul Garg on Jul 09, 2019 03:02:58 pm
Inbound-callcentre

The number of inbound calls grows with the success rate of the business. From the business’s point of view, handling inbound calls properly is instrumental to maintain the relationship with customers. Plus, your business’s brand image strengthens when you give quick response and impeccable solutions to customers whenever they make a call. With time, handling inbound calls has become a challenging task because customers ex... Read more>>

3 Outbound Calling Blunders That Stop Sales Growth From Improving!

Posted by Rahul Garg on Jul 05, 2019 05:21:51 pm

These days, organizations of all sizes strive to accomplish one fundamental target — High sales growth. To understand this approach, you don’t require a rocket scientist as high sales growth signals to rise in profit levels.   In order to increase the sales of products and services, it is imperative to reach out to maximum potential customers. Here, what could be better than telemarketing?    ... Read more>>

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