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Go4customer – Call Centre Blogs

Business Strategy for Astounding Lead Generation Services

Posted by Prachi Priya on Sep 29, 2020 10:31:47 am
Business Strategy

Lead generation is an integral part of every business and no company ever wishes to allow any risk to its B2B lead generation service. Getting close to more leads and engaging along more customers is all that a company wants, as every organization wishes to spread its service rapidly to more prospects. Lead generation thus receives high pomp and show, as it allows the business to reach the potential customer with the business-related pr... Read more>>

Remote Agents for an Outsourcing Call Centre: Pros and Cons!

Posted by Prachi Priya on Sep 21, 2020 10:47:32 am
call centre outsourcing

Efficient customer support service is a highly imperative responsibility, and no company ever wishes to risk it at any cost. Outsourcing call centre companies mainly work hard on their in-house hiring and training as they aim to offer uninterrupted customer support service. However, can BPOs outsource their customer service responsibility too? Well, most of the outsourced call centres outsource their customer support to remote age... Read more>>

Tips to Maintain Privacy in your BPO Company!

Posted by Prachi Priya on Sep 12, 2020 11:57:41 am
Privacy in BPO Company

When we talk about outsourcing secondary business functions to BPO companies, data security is the first thing that strikes the mind! Will my data be safe post-outsourcing? Is outsourcing worth it? Well, in today’s tech-savvy epoch, data threat issues have increased with hackers using technological loopholes to extract essential customer information. The outsourcing market has witnessed great challenges with increasing technolo... Read more>>

Perks of AI-Driven Telephone Answering Service!

Posted by Prachi Priya on Sep 05, 2020 10:48:04 am
telephone answering service

Automation is the need of the hour today with almost everything simplified with automated functions. “If you picture the journey of Chatbots from the 1960s to now, you can see that what was once a fantasy of being able to communicate with a non-living virtual being is now part of everyday lives.” - Rashid Khan Technological advancements have headed to automation in every single space wherein answering service automatio... Read more>>

Answering Service to Strengthen Customer-Business Bond!

Posted by Prachi Priya on Aug 27, 2020 11:23:28 am
answering service

Customer satisfaction has always been a dream for companies. Strengthened brand image is always proportional to enriched customer experience, which is why organizations always experiment with new technologies to reach customers with eased services. In this technologically advanced epoch, where a new idea can win customer loyalty instantly, every company wants to be a tech-savvy firm.  Well, not every company has a team of experi... Read more>>

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