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Go4customer – Call Centre Blogs

Google EAT Update: What does it mean to the Market!

Posted by Prachi Priya on Dec 10, 2019 03:54:14 pm
Google-EAT-update

In today’s digitalized era, every business is online trying to rank itself with the best SEO (Search Engine Optimization) strategy. Nevertheless, the recent update by Google shook the web with several updates in algorithms. Google updated its Search Quality Rating Guidelines with E-A-T! These three letters seem to be the biggest buzz these days for the SEO and content writing field. Well, let’s understand it better: ... Read more>>

Perks Call Centres bring to your E-Commerce Business

Posted by Prachi Priya on Dec 05, 2019 05:59:54 pm
Perks Call Centres bring to your E-Commerce Business

Decades ago, nobody dreamt that online shopping would be the reason for the rise of the E-Commerce industry. Today, online shopping has simplified things for the user making everything available at the fingertips of individuals. I remember the time when I used to visit several stores with my mother to get a perfect dress! Now, time has transformed into searching several brands and stores online. With all such perks that the e-comm... Read more>>

Strengthening Call Centre Operations with Social Media Marketing

Posted by Prachi Priya on Nov 28, 2019 03:38:50 pm
Strengthening Call Centre Operations with Social Media Marketing

Did you know that customers spend around 20-40% extra time with companies that connect with them through social media? Well, social media today is necessary for efficient call centre services. Earlier social media and call centres were seen as having two different goals that had no aims of working together. However, with digitalization taking over and customers becoming more prone to social media usage, call centres started boosting the... Read more>>

How Can Call Centers Skyrocket their Revenue?

Posted by Prachi Priya on Nov 21, 2019 03:17:33 pm
Skyrocket_revenue

Over thousands of companies all over the world rely on call center services for effective business performance. Not all companies have in-house experts sitting in cubicles to answer high volume calls. Small companies always look for an outsourced expert to help in augmenting customer satisfaction. Hiring experts demand huge capital investment, which is not the cup of tea of every organization, which is why outsourcing is in demand. W... Read more>>

Checkpoints Before Setting up a Call Center in India

Posted by Swapnil Shukla on Nov 14, 2019 03:29:16 pm
Checkpoints-before-setting-up-a-call-center-in-India-min

Seeing the great business prospects in the call center services in India, many business-minded people jumped into this profound terrain. Thinking of a business and its implementation has a world of differences. Therefore, the answer to “How to set up a call center in India” are some checkpoints that one needs to pay attention to. So to help you in launching your call center go smooth, there are some practices to adopt- &n... Read more>>

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