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Go4customer – Call Centre Blogs

Working From Home? Some Pro Tips for Enhancing Performance!

Posted by Prachi Priya on May 22, 2020 02:38:11 pm
Working-From-Home-Some-Pro-Tips-for-Enhancing-Performance

Work From Home had never been such a need until the COVID pandemic hit the world. The threat of Coronavirus compelled the IT firms to allow their employees to work from home. Many people were compelled to stay under quarantine even when they were daily wage earners and did not have work from home facility to earn their livelihood. Nevertheless, most of the companies today are online driven including BPO companies. With the emerging n... Read more>>

The Rise of BPOs with Modern Call Centre Technologies!

Posted by Prachi Priya on May 15, 2020 03:42:02 pm
The-Rise-of-BPOs-with-Modern-Call-Centre-Technologies

One customer well taken care of could be more valuable than $10,000 worth of advertising. Jim Rohn All mid-sized and developed call centre companies crave for something different and a new idea every time. This is because customer demand keeps on changing and businesses have to be up-to-date to be in the good books of the client. Well, as every call centre company has to handle customer support functions for most of the cli... Read more>>

Lead Generation amid COVID-19!

Posted by Prachi Priya on May 11, 2020 02:56:26 pm
Lead-Generation-amid-COVID-19

The Coronavirus pandemic has paused the economy leading to crisis situation around the world. While several businesses are suffering a great downfall in sales due to lockdown in the pandemic, there are some potential ways to qualify leads. How? Well, every business would eagerly want to know ways to augment sales and boost lead generation at such tough times when most companies are at the verge of shutdown. COVID-19 has not only h... Read more>>

Google’s May 2020 Core Update: All You Need to Know!

Posted by Prachi Priya on May 06, 2020 03:07:09 pm
Google-May-2020-Core-Update-All-You-Need-to-Know!

It is common for Google to keep on updating its algorithm and the recent one is May Core Algorithm Update. In such uncertain times of COVID-19, the updates have brought uncertainty in trending keywords. Google comes up with numerous updates every year and some of the same results to having a far-reaching impact on the SERP (Search Engine Result Pages) of companies. The Coronavirus effect is not restricted to some defined firms. Howev... Read more>>

5 Ways Contact Centres Can Manage Rising Call Volumes in Pandemic!

Posted by Prachi Priya on May 04, 2020 02:17:09 pm

A pandemic or a natural disaster can hit anytime and it is the responsibility of every business to prepare itself for every adverse scenario. If we talk about COVID-19 that has landed the world into an economic crisis, it highlights how important it is for every business to be prepared for the worst. Nobody knows when a natural disaster might make it impossible for the agents to attend office and for the organization to survive. In s... Read more>>

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